team “ ser ,” robin B u s i n e s s F i n a n c e

Step 4. Submit TCDP on one (1) separate page and a maximum of 2-page report with answers to the following questions by carefully applying the new concepts you learned in Modules 4 and 5 (3 pages and a reference page):

A. Examine the connections between the high- and low-context communication styles and the six personal values from your PathwayU assessment results (e.g., achievement, independence, etc.). Do you find that team members with certain communication styles tend to share particular values? Attempt to explain the connections you find. For example, in team “SER,” Robin and Emerson tend to have high-context communication styles and they also seem to value relationships, support, and achievement. When individuals value relationships, they are more likely to focus on maintaining harmony and avoiding conflict in their communication. Thus, they are more likely to be indirect in their message style and adjust communication based on the counterparts’ feelings and status.

B. Examine similarities in high- and low-context communication styles among your team members. What implication do these similarities have for the various functions of teamwork (e.g., collaboration, coordination, facilitation, leadership, scheduling, decision-making, document-controlling, goal-setting, conflict-management)? Provide examples of situations where similarities in communication styles had an impact on your team members’ interactions and work (Go back to your self-reflection and team-reflection workbooks. Your reflections in these workbooks should help you answer this question in more depth).

C. Examine differences in high- and low-context communication styles among your team members. What implications do these differences have for the various functions of teamwork (e.g., collaboration, coordination, facilitation, leadership, scheduling, decision-making, document-controlling, goal-setting, conflict-management)? Provide examples of situations where differences in communication styles had an impact your team members’ interactions and work (Go back to your self-reflection and team-reflection workbooks. Your reflections in these workbooks should help you answer this question in more depth). Examine where potential future misunderstanding and conflicts may arise on your team and why?

D. Reflect on how developing greater cultural intelligence (CQ) among your team members can help leverage the similarities and differences in values and communication styles to prevent potential misunderstandings and conflicts on your team? Please consider the impact of all four dimensions of CQ.