accurate data collections methods B u s i n e s s F i n a n c e

Develop a quality management plan for a given scenario or a real-world project of your choice, using the PMBOK Guide and your choice of word-processing applications.Base your assessment on Cosmo, Inc., a developer and distributor of wearable technology.

Approaches to quality management include but are not limited to:

• Deming’s 14 points to management.
• Juran’s 10 steps to quality improvement.
• Crosby’s 14 steps to quality management.
• Based on the analysis completed by a task force at Cosmo, Inc., the marketing department must develop, implement, and test a new marketing campaign focused on maintaining current customer levels and increasing their customer base through the utilization of new technology. Refer to the Cosmo, Inc. Case Study [DOC] document for more information.

Deliverable

Using the PMBOK® Guide, create a quality management evaluation for your project, which should contain the following components (at minimum):

• Description of the organization’s quality policies:
  • Identify the quality objectives.
  • Determine the level of quality acceptable to the stakeholders.
  • Determine project manager’s roles and responsibilities for executing the policy and ensuring quality.
  • Develop an acceptance statement for project champions and stakeholders.
  • Description of the quality control procedures:
    • Identify the activities and techniques that ensure quality objectives are being met.
    • Determine the processes and procedures that ensure quality output throughout the project life cycle.
    • Elements of a quality control system should:
      • Specify what to control.
      • Adhere to quality standards that result in the most effective correction action taken.
      • Establish a measurement methodology.
      • Include project quality documentation.
• Description of the quality assurance procedures:
  • Ensure that project product, results, or processes meet the required quality levels.
  • Ensure integration of project scope, time, and cost processes.
  • Project manager is responsible for establishing any administrative processes and procedures ensure conformance to requirements of stakeholders.
  • Identify regulatory or legal impacts or requirements.
• Description of the continuous process improvement procedures:
  • Determine application and integration of CI tools and techniques including, but not limited to:
    • Process mapping.
    • Plan-Do-Check-Act (PDCA) cycle.
    • Root cause analysis.
    • DMAIC.
    • Agile project management.
    • Quality circles for project management.
  • Establish a problem identification and solving process using tools and techniques.
  • Establish a culture for continuous improvement (CI):
    • Adaptability and action-oriented leadership styles are inherent in CI cultures.
  • Develop an innovative and engaged environment for all project team members.
• Description of the quality assurance audit processes:
  • An independent evaluation of the project to ensure conformance to the project quality requirements, standards and polices.
  • Develop a quality assurance audit plan to:
    • Adhere to planned quality requirements.
    • Adhere of all safety requirements.
    • Adhere to all regulations and legal requirements.
    • Adhere to accurate data collections methods.
    • Adhere to proper corrective action methods.