12 point times new roman font B u s i n e s s F i n a n c e

Instructions:

1. Conduct internal and external research on operations blueprints and sales transaction models
2. Use your research and the resources complete the following instructions:
   1. Create a sales operations blueprint that outlines all of the steps in your company’s sales experience, based on your knowledge of your company’s values.
      
   2. Clearly identify each of the steps in the sales interaction with a customer. Begin with the greeting and progress through all of the stages and activities of the sales process.
   3. Include the expected average time per step in the sales interaction process.
   4. Develop your sales operations blueprint in a way that ensures that the customer experience reflects how your company/organization values each customer/client.
   5. Explain how each of the steps and activities in your sales operation blueprint promotes customer satisfaction and loyalty.
   6. Include a diagram of your sales operations blueprint as an embedded chart or as an appendix to your paper. Use the tools available under the “Insert” tab in MS Word to prepare your diagram.
3. Write a four-page paper (minimum) that thoroughly addresses all areas included under Instruction #2. The minimum length does not include the title page, abstract, reference page, or any additional pages containing charts, appendices, etc. Cite a minimum of two outside sources used in your research, in addition to any sources from your company, to support your work.. You must give appropriate credit to the sources of the material. The guidelines for In-Text citations may be found here.

Format Instructions: Your paper must be double-spaced, 12 point Times New Roman font, with 1” margins on all sides. It must consist of a title page, abstract, body of the paper, and a reference page. Level I, Level II, and Level III headings must be used appropriately in the body of the paper. An appendix (or appendices) must be included after the reference page. The appendix/appendices should contain materials to support your answers to the questions posed in this paper. Since outside sources are required on this assignment, APA style in-text citations must be included in the body of the paper.